CVH Philosophy

PRACTICE PHILOSOPHY

GENERAL PHILOSOPHY:        Your pet is very special to you, just as you are very special to your pet. That's why you'll find that Cottage Veterinary Hospital takes time to get to know you both. We realize that no two pets or owners are alike. Our goal is to help you and your animal develop your own unique happy and healthy friendship.
       We're here to as a partner in your pet's health care. Our first concern is to work with you to keep your pet healthy through good diet, exercise and appropriate preventive care. If your pet does become sick or injured, we'll continue to work closely with you in deciding on a course of treatment and we'll make sure you're ready to continue whatever care is necessary.
       In short, both you and your animal are special to us. We care for your animal, but we can't do it without you.
ANIMALS TREATED / SERVICES PERFORMED: Cottage Veterinary Hospital is a complete medical, diagnostic, dental and surgical facility for small animals. Our services include laboratory blood work, onsite x-rays general gas anesthesia for surgical procedures and kennel facilities for in-house hospitalization. We have referral abilities to specialists in the Denver metro area should the need arise. We treat dogs, cats, birds, rodents and reptiles.
APPOINTMENT ETIQUETTE: We do require appointments except, of course, in case of emergency. It may also be helpful to know that we perform routine surgeries on Mondays and Thursdays.
Please be prompt for appointments so that other clients will not be kept waiting. Also, be sure that your pet is under control at all times in the waiting area. Dogs should be leashed (leashes are provided outside the entrance door), and cats or other small animals should be in carriers. If you are bringing in an animal that may have a contagious disease, please check-in first without your animal. We can arrange to bring your pet in without exposing other waiting animals to the illness.
EMERGENCIES: Although we always hope it will never happen to one of our patients, animals do occasionally become severely injured or ill. During office hours we'll see your pet immediately, but call first if at all possible.
PAYMENT: Payment is expected at the time of service unless previous arrangements have been made with the doctor. We accept VISA, MasterCard, personal checks and cash. We do not bill for services.
You'll find that we usually give estimates for services before your pet is treated. Please feel free to discuss fees with Dr. Eckles if you have any concerns.
SURGERIES: If your pet is scheduled for routine surgery, plan to bring him or her to the hospital before 9:00 AM on the day of surgery. Your pet will spend the night in the hospital and normally be ready to go home the next day. We'll be sure that you have complete instructions on any special home care that may be needed following surgery. If we have not seen your animal prior to a routine surgery, we do require a pre-surgical physical exam. This exam is included in the cost of the surgery.
BOARDING: We have limited boarding space for healthy animals that we reserve for our clients. We suggest you make reservations early and be sure your pet is fully vaccinated.